osTicket v1.9.12 Released!

There is a new version of the 1.9 series, specifically the stable 1.9.12  You can get this version via github or at http://osticket.com/download.  It features some improvements/bug fixes, and an important performance update.  Here is a list of the changes:

 

Improvements

  • Fix missing search box adding user to organization (#2431)
  • Fix incorrect update time on FAQ view in staff portal (194f890)
  • Fix incorrect parsing of some multi-part MIME messages (fe62226)
  • Fix auto-claim for new ticket by staff if a filter added a canned response (eca531f)
  • Fix malformed results on remote user search when adding users (#2335)
  • Fix search by ticket number on client portal (#2294)
  • Fix association of user email without a domain to an organization without an email domain setting (#2293)

Performance and Security

  • Revert poor performing ticket stats query (#2318)