Installing osTicket 1.10.4: Troubleshooting MySQL8 and PHP older than 7.1.16

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MySQL 8 was released recently (to this writing) and of course that means people are going to start using it.  Since I have seen a couple posts on the forums with people using MySQL 8 I decided to fire up a new VM and install the following:

Underlines in content

Tech: 

You may have noticed that the content on this site has some underlined words.  These are not spyware/spamware/virus, etc.  It's actually a product called Infolinks.  Infolinks is a way that some sites try to monetize their sites.  

If you would like more information on Infolinks or want to add it to your site here is my referral URL:

http://www.infolinks.com/join-us?aid=1691009

osticket Forum updated

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This past Wednesday the devs over at the osTicket forums updated their forum software. 

https://forum.osticket.com

The new forum software is pretty similar to the old but there are no more categories.  The site uses tags to determine how posts are organized.  You can add tags to your post when you create it. 

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